CUSTOMER SATISFACTION IS OUR FIRST PRIORITY
By leveraging expert recourses and efficient logistics day after day Monaco Automotive Engineering ensures that auto spare parts and vehicles are readily available. Monaco Automotive Engineering Skilled professional strive customer satisfaction through a relentless focus on quality, compliance and on time delivery.
Monaco Automotive has forged solid partnership with leading auto suppliers at the cutting edge of latest logistics technology and green practices. Most suppliers enduring loyalty is a testimony to suppliers confidence in entrusting their brand and image.
UNSTING COMMITMENT TO CUSTOMER SERVICE
Customer service, on time delivery and quality parts are the key to our success. Monaco Automotive Engineering offers a complex range of parts sales after sales service to provide customer with comphernesive spare parts life- long service. Our service is underpinned by the choice, advice, strong local presence; and great service enshrined in our character of trust and deployed throughout the company.
THE HIGEST INTENTIONAL STANDARDS
We are constantly striving to be better and this way we continually invest in expanding our sales, training our employees and technical team.
SKILLED, CONSCIENTIOUS OF EMPLOYEES
Continuous Education for Skill development is one of Monaco Engineering primary focus. In our company training is considered a key factor ensuring success, building loyalty, and spreading Monaco Automotive key values of customer satisfaction, commitment to service quality and entrepreneurship.
TAKING CUSTOMER SERVICE A STEP FURTHER
- Timely delivery to all of customers within Ethiopia and neighboring countries from our bonded warehouse.
- A wide range of leading brands of passengers and commercial cars brakes, filliters, suspensions, engines, differtiantials etc.,
- A wide range of OEM spare parts from our bonded warehouse in Addis Ababa, Bole sub city. We provide to our customers a wide range of part numbers, a highly efficient supply chain and competitive price.
- An extensive local market and sales with on time same day service from our middile East Dubai office.
A unique local distribution and sells centre
Monaco Automotive Engineering has sells centre, warehouse distribution maintenance center maintain all makes and models of all vehicles. We are have locations in Addis Ababa, Hawassa and Arbaminch. We provide our customers with great local services that allow them to get the most out of the brands we sell.
A DYNAMIC, CUSTOMER –CENTRIC COMPANY
Monaco Automotive Engineering is a part of an efficient supply chain and the Addis Ababa bonded warehouse with the DUBAI JIT ( Just In Time) supply, ensures that both spare parts and vehicles are readily available in all corners of Ethiopian and Neighboring countries to satisfy our customers requirement everywhere.
TAILORED FINACING SOLUTIONS
What makes us different from most of our competitive is; we provide tailored financing solutions to our major customers such as NGOsand corporations.
We are continually striving to be better, we continually invest in expanding our point of sales. Provide training for Customers
REPAIR AND MAINTENANCE
In addition to spare parts sales Monaco Automotive engineering offers a range of services from preventetive maintenace to full car repair- incluing body work.
AUTOMOTIVE TECHNOLOGY TRAINING
Monaco Strongly belives in the role of skill development within the community that can allivate poverity in Ethiopia. We are in discussion with Canadian community colleges to start providing Six months latst technolgy traing.
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